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    valha33
    valha33
    2023-03-02
    Everything was perfect! We booked VM Cars for a private transfer from Hoi An to Hue and all of our expectations were surpassed. Our Driver was Vu - he picked us up on time, was super friendly, communication in English was great, car was clean and he always made sure we had enough time to spend at each spot or make stops if we needed to (toilet/snack break). He also gave us brief explanations while passing certain passages, which is just enough to always be informed. Additionally, Vu was a very careful and calm driver which made the 4h drive very comfortable. Overall, would 100% recommend them as also the value for money is great and the whole transfer was a great experience :)
    swissguychris
    swissguychris
    2023-02-10
    A nice trip between danang and hue It was a very good trip from danang to hue. The driver was very professional, his driving was very smooth and he could give some infos during the trip, which is always appreciated. The stops we made were good for photographies and the car is comfortable. You can feel that the company wants to give a good impression of Vietnam to visitors, and the goal is achieved.
    Christine W
    Christine W
    2023-02-07
    Sicher und freundlich Alex hat uns sicher von Hue nach Hoi An gefahren war sehr freundlich witzig hat uns Information gegeben kann ich absolut empfehlen
    Y Y
    Y Y
    2023-01-03
    Efficient arrangement using whatsapp and wonderful drivers. Our airport transfer fr Danang Airport to Danang hotel, Ba Na Hills trip, transfer fr Danang to Hue with stop at Son Tra and An Bang Cemetry, Hue day tour of citadel and tombs, transfer fr Hue to Hoi An with stop at Marbles Mountain, were all arranged by Trang, a lovely and efficient lady with quick whatsapp response, even in the midst of her Christmas party. She might not be able to offer you a solution immediately, but she always made an affort to acknowledge you. We a family of 4 with adult children, hired the drivers and a 7 seater suv for all our trips. Note that the company offers tour guide for a fee but we didn't feel that it was necessary. All the drivers were on time and drove safely. Our driver Nguyen for the Ba Na Hills trip spoke very little English but it wasn't a problem for us for this particular trip as he communicated adequately. Moreover, Trang was just a whatsapp away :)Special mention goes to Luyt who drove us for the rest of the trips. He spoke decent English and filled us up with interesting information along the way in a very relaxed manner when we asked him. We enjoyed our rides and interaction with him, very plesant indeed!
    Kevin C
    Kevin C
    2022-10-23
    Da Nang to Hue - 1 day trip On short notice was looking for a Hue private driver and tour from Da Nang. I found Explore Vietnam on Google and started arranging my Hue plans for the next day on WhatsApp. They were super responsive, prices were fair and comparable to what my hotel was offering. My expectation was someone who can drive me there and be fluent in English to talk a bit about the places I'm going to. My places of interest were Hai Van Pass, Citadel, Thien Mu Pagoda, Kai Dinh Tomb and Dong Ba Market. My driver for the day was Tung, his english was quite basic and not conversational but that was the only drawback out of many positives. He arrived early and was patient while I was finishing up my breakfast in my hotel. He was a really safe driver. Had no issues making bathroom pitstops and I even had a TP situation which he helped me with. He drove me to all the places on my list and even some surprise lunch spots he wasn't aware of. Also stopped on a scenic point on the Hai Van Pass to Hue and took a great photo of my wife and I.Tung is super nice, courteous, and his service exceeded my expectations even with the language drawback. Two thumbs up, all the best Tung!
    Elizabeth H
    Elizabeth H
    2022-09-23
    Great, comfortable drive from Hue to Da Nang Tri was excellent and made our trip very comfortable. He was knowledgeable about the country and provided fun, interesting factoids during the drive. The car was super comfy and I absolutely loved how safe and carefully he drove! Great experience, would recommend.
    Aiyaphol K
    Aiyaphol K
    2022-09-11
    Not really what we were expecting I contacted the company on WhatsApp and they gave me a slightly more expensive price than their competitor, but they showed that they had a new fleet so I decided to choose them. The fleet was newer, but not really what we were expecting. We had expected a Toyota Fortuner, but we instead got a Mitsubishi Xpander, which was smaller but spotless, and the driver was professional and safe, but he spoke no English at all. The air conditioning in the car didn't really work that well which is surprising as I have a similar Mitsubishi in Thailand which has absolutely freezing air conditioning. That wasn't a super comfortable ride to be honest. Considering they were more expensive than the competition and they provided a smaller car than we were expecting, I believe the score is a fair reflection of my experience with them. Unfortunately, I would not recommend them to those visiting Da Nang.
    Xavier B
    Xavier B
    2022-08-12
    Ask for a route map not to get surprises. They didn't give good explanations not rectify. Only response was there were other opt We booked a transfer from Hoi An to Hungary and the driver was a fine young man so there was no problem. But the transfer was supposed to make four stops and we paid for it. The first three stops were very shorts because of the rain, but the 4th was supposed to be in a fisherman village and it was not. I talked to the owner and he said that there were hundreds of boats and there were just a dozen of them, old and small. He didn't want us to bring us to the fisherman place but just stopped on the roadside to see that pitiful panorama. He didn't want to rectify so we only saw that
    Laura SC
    Laura SC
    2022-07-13
    Trip to Hue We took a trip to Hue with VM travel/cars and visited places like the Imperial City. We were in contact with Benz. First by email and then in person. He was really nice and attentive. During the trip we had Cong as our tour guide. His knowledge of Vietnamese history and culture is impressive. He also took very good care of the group and kept a friendly atmosphere throughout the trip.I highly recommend traveling with this agency!
    Departure268269
    Departure268269
    2022-03-22
    Excellent and Reliable Service We were nervous to travel after COVID but this experience with VM Cars helped us feel so much more comfortable! The correspondence to book was very easy. They were able to reschedule our booking due to some travel delays. Our driver was on time to pick us up in Hue. He wore a mask the whole time. We went to Bana Hills and he waited where he said he would the whole time for us to experience it. Then, we were off to Hoi An. Everything went without a glitch and we were happy to be able to have reliable service. We highly recommend!